Horizon Vietnam Travel – Local Travel Agency in Vietnam

The team in its early days

Are you planning a trip to Vietnam and looking for the best way to discover our beautiful country? You may have heard about local travel agencies that promise an authentic experience at the best price, but you’re wondering if entrusting the organization of a trip so far away to a local agency is really a reasonable choice. Here are some answers.

How do you choose your local travel agency in Vietnam? A very legitimate question when preparing a trip to Indochina, given the multitude of offers and possibilities. After introducing ourselves, we want to share with you our tips and recommendations to help you choose the right travel agency in Vietnam.

The story of our local travel agency

The team of Horizon Vietnam Travel was formed around Bau, a dynamic, serious, competent person deeply passionate about travel. From a young age, Bau gained many years of experience as a French-speaking guide, working in Vietnam and throughout Indochina. It is precisely this on-the-ground experience, combined with his great passion for tourism and cultural exchange, that Bau wishes to share with his clients. To realize this project, Bau involved friends and tourism professionals, all of whom had extensive experience and were driven by the same passion for travel. Together, they created Horizon Vietnam Travel, with the dream of offering unique and authentic journeys throughout Vietnam and Indochina.

Today, the agency boasts 17 years of experience and has developed progressively while maintaining its family and convivial spirit. Alongside Bau, we are now a close-knit team working every day to continue this wonderful adventure as a local travel agency in Vietnam, serving travelers looking for authentic and personalized experiences.

The agency has organized a very large number of tours for tens of thousands of travelers. 98% of clients declare themselves fully satisfied, as demonstrated by the numerous thank-you letters and positive comments shared on major travel forums such as Tripadvisor, Lonely Planet, TrustPilot, Google Review, Voyage Forum, Le Routard, Petit Futé, Cap-Vietnam, etc.

With its status as a local agency, Horizon Vietnam Travel has built an exemplary path, quickly gaining an excellent reputation among international clientele. The name “Horizon Vietnam Travel” has established itself within the global traveler community thanks to its team’s patience and dedication to a fundamental principle shared by all: word of mouth. “Complete customer satisfaction is our greatest reward.”

Professional and recognized local agency

17 years of experience (founded in 2008), specializing in customized trips and private tours for couples, families or groups of friends. A team of over 400 collaborators (office staff, guides and drivers). More than 20,000 travelers have traveled with us and returned fully satisfied. We have a multilingual team that speaks fluently the major international languages: English, French, Italian, German, Spanish and Portuguese, to assist travelers from nearly 100 countries worldwide.

Operational presence in Vietnam, Laos, Cambodia and Thailand, with an extensive network of local partners and suppliers: hotels from 2 to 5 stars, restaurants and tourist services. We are featured in well-known European travel guides such as Lonely Planet, Petit Futé, Le Routard, and we are recommended by travelers on major travel forums.

We hold an international tourism license issued by the General Directorate of Tourism of Vietnam. We are a renowned agency that grows primarily through word of mouth, as evidenced by thousands of thank-you letters from our travelers. Horizon Vietnam Travel is an agency driven by a deep passion for tourism and acts as a cultural bridge between Vietnam and the world. This spirit is reflected in the design of our offices, in our warm welcome, and in the appreciation of traditional music, promoted by our founder, Ta Duy Bau.

Travel with complete peace of mind thanks to our partnership with our insurance partner HEYMONDO.

The concept of customized travel with a local travel agency

Our working method is based on essential principles. Our status as a local Vietnamese travel agency, combined with our experience in designing customized trips, allows us to be constantly in direct contact with the territory. Being a local agency in Vietnam enables us to have in-depth knowledge of the country and to offer the best prices without intermediaries. Our expertise in customized travel allows us to build a travel project with you that is perfectly aligned with your desires.

During your trip we remain always available, flexible and responsive, ready to make any adjustments to make your stay as perfect as possible.

Continuous improvement

The entire team of Horizon Vietnam Travel works daily to refine our products, in order to satisfy even the most demanding travelers. The agency is committed to offering impeccable customized stays, original and authentic journeys, high-quality experiences at reasonable prices, and above all, not just a trip, but a unique, intense and enriching experience.

We are aware that the world and tourism are evolving every day. For this reason we work constantly to adapt our journeys to current needs, making them increasingly respectful of nature and local populations.

Responsible Travel

We respect the principles of economic, ecological, ethical and social sustainability. Responsible travel aims to minimize the negative impact of travelers on the country they are visiting.

Respect for the environment, cultures, customs and traditions of local inhabitants, and the exchange and meeting of people that promote peace, are at the heart of responsible travel. We care about choosing tourist facilities that support the improvement of local residents.

This is the type of tourism that Horizon Vietnam Travel is doing. We not only undertake actions to make your trip respectful of the environment, but we also carry out various humanitarian and social actions to work for a more just world. Discover our actions on this page dedicated to responsible travel.

If you want to help the local population and at the same time enjoy a wonderful trip, choose our travel agency in Vietnam!

Serenity, joy and discovery!

Our local Vietnam travel agency offers a very diverse range of types of travel. Cultural stays, classic tours, adventure tours, hiking, customized excursions, honeymoons… Whether you travel alone, as a couple, with family or with friends, our tours are always designed to meet your wishes. Thanks to high level of knowledge, without intermediaries, and at the best price while respecting the country, its inhabitants and their culture.

Our local travel agency in Vietnam offers a wide range of travel options: cultural stays, classic tours, adventure tours, trekking, customized excursions, honeymoons… Whether you travel alone, as a couple, with family or with friends, the tours are always designed to meet your wishes. Thanks to a high level of knowledge, without intermediaries, and at the best price while respecting the country, its inhabitants and their culture.

Our tips for choosing a local travel agency in Vietnam

Expertise and reputation

One of the reasons to use a travel agency for your trip to Vietnam is to receive expert and reliable advice. Tip: check the customer reviews. This will give you a more accurate idea of their efficiency and reliability.

Watch some testimonials from our clients in video and some funny anecdotes:

Flexibility and responsiveness

The task of a customized travel agency is to adapt to the traveler’s needs. The first thing a travel agency must consider is your needs, your budget and your preferences. This will help them refine their recommendations and create a personalized itinerary. Tip: a great travel agency will always go the extra mile, be patient and responsive. Don’t hesitate to reach out to multiple agencies to get the perfect travel itinerary.
The best local travel agencies offer 24/7 assistance. The work of a travel agency doesn’t end with signing the contract. A truly excellent agency will support you at every step of your journey. From the moment you leave home until you return, safe and happy. This is particularly important if you are traveling to a distant country. At Horizon Vietnam Travel, we provide you with a free cell phone with a local tariff plan upon arrival. That way we stay in constant contact!

The best value for money at a fair price

Our travel agency will offer you the best value for money at a fair price. Horizon Vietnam Travel is an independent agency that specializes in customized travel in Vietnam and Indochina. We guarantee quality stays and direct prices, without intermediaries. This way you get one of the most competitive prices on the market and then, you buy directly from the producer. Get the best service at the best price.

A network of tried and tested suppliers

A good travel agency will offer you a carefully curated list of suppliers, hotels and lodges. They trust them to meet your unique expectations. Our partners are reliable because we have been building a relationship of trust with them for years. Our entire team and our partners share the philosophy of customer satisfaction.

Love for Italian culture and language

It’s no coincidence that we are an Italian travel agency! All our Vietnamese employees chose to study Italian language and culture up to university level. Their choice was made for personal reasons. They are often passionate about Italian language, culture and history.

Furthermore, our experience allows us to understand the desires and tourism approach of Europeans, which differ from Asian tourists.

Presentation of our travel agency in Vietnam on video

What is the budget for a trip with a local travel agency in Vietnam?

A customized trip with a local travel agency in Vietnam can be compared to a VIP trip. It requires a structured and experienced team, capable of offering you listening, care and constant availability, elements that are fundamental to this type of experience.

For these reasons, one might think that this type of trip is expensive. In reality, this is not necessarily so: by relying on us, you are dealing directly with an independent travel producer, thus benefiting from direct rates, without intermediaries. Furthermore, you don’t waste time and reduce the risk of wasting precious days of travel due to poor organization.

Vietnam is a destination accessible even to small budgets. Depending on your choices, in particular regarding the category of accommodations and the way of traveling, prices can naturally vary.

To give you a concrete idea, the budget for a 15-day stay in North Vietnam with our Horizon Vietnam Travel agency is approximately 90 euros per day per person, based on two-star accommodations and a group of 6 people.